Purabi Homespun
Privacy Policy
Purabi Homespun ("Purabi Homespun", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how information is handled when you use the Purabi Homespun mobile application ("App"), visit www.purabihomespun.in, or communicate with us regarding our products and services.
1. About Purabi Homespun
Purabi Homespun offers handloom, handmade, handicraft, jewellery, fabric and related products.
Website: www.purabihomespun.in
Email: topurabihomespun@gmail.com
WhatsApp / Phone: +91 98045 34994
2. Information We Collect
2.1 Browsing the App
The current version of the Purabi Homespun App does not require users to create an account or provide personal information simply to browse the product catalogue.
The App does not require you to provide the following merely to browse:
- Name
- Email address
- Phone number
- Postal address
- Password
- Payment card details
2.2 Information You Voluntarily Provide
You may voluntarily provide personal information when you contact us, make a product enquiry, place an order or communicate with us.
This may include:
- Your name
- Mobile or WhatsApp number
- Email address
- Delivery address
- Product and order information
- Information contained in your messages
- Other information you voluntarily provide
3. How We Use Information
Information voluntarily provided to us may be used to:
- Respond to product enquiries.
- Process and communicate about orders.
- Arrange delivery or fulfilment.
- Provide customer support.
- Maintain appropriate business records.
- Comply with applicable legal requirements.
- Protect our business, users and services against misuse or unlawful activity.
4. WhatsApp Communication
The App may provide an option to contact Purabi Homespun through WhatsApp. When you choose this option, the App opens WhatsApp or the applicable WhatsApp service on your device.
You decide whether to send the message and what information to include. Messages may contain product information and personal information that you voluntarily provide.
WhatsApp is operated by Meta and is an independent third-party service. Once you use WhatsApp, its own terms and privacy policies apply to that communication.
5. Email and External Links
The App and website may provide links to email, WhatsApp, Facebook, Instagram and other external services.
When you select an external link, you may leave the Purabi Homespun App or website. Third-party services operate independently and may collect or process information according to their own policies.
6. Product Catalogue Information
The App may display product information obtained from Purabi Homespun's online product catalogue and website.
Such information may include product names, descriptions, photographs, categories, prices, availability and product links.
7. Payments
The current App does not require users to enter payment-card or banking credentials directly into the App.
If payment is arranged through another website, payment provider, bank, UPI service or other third party, that transaction may be subject to the third party's applicable terms and privacy policy.
Please do not send OTPs, PINs, passwords or confidential banking credentials through ordinary messages.
8. Location Information
The current App does not require access to your precise device location for browsing the product catalogue.
9. Camera, Microphone and Contacts
The current App does not require access to the camera, microphone, contacts, SMS or call logs for its core shopping functionality.
10. Advertising and Analytics
The current version of the App is intended to provide the Purabi Homespun product catalogue and shopping/enquiry functionality.
If future versions introduce advertising, analytics, crash-reporting or other third-party services that process user information, this Privacy Policy and the applicable disclosures will be updated where appropriate.
11. Information Sharing
We do not sell or rent your personal information.
Information may be shared where reasonably necessary to:
- Fulfil an order.
- Arrange delivery.
- Provide customer support.
- Provide a service requested by you.
- Use a service provider acting on our behalf.
- Comply with applicable law or a valid legal request.
- Protect the rights, property or security of Purabi Homespun or others.
12. Data Security
We take reasonable measures designed to protect information against unauthorized access, misuse, alteration, disclosure or destruction.
Where information is transmitted through our online services, appropriate security measures such as HTTPS/TLS may be used where supported.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
13. Data Retention
We retain information only for as long as reasonably necessary for the purposes for which it was collected, including customer service, order processing, business records, accounting, legal and regulatory obligations and dispute resolution.
14. Data Deletion Requests
The current App does not create a user account.
If you have voluntarily provided personal information to Purabi Homespun and would like to request deletion, you may contact us by email.
Privacy Contact: topurabihomespun@gmail.com
Information that must be retained for legal, accounting, tax, fraud prevention, dispute resolution or other legitimate purposes may not be immediately deleted.
15. Children's Privacy
The App is not specifically designed as a children's service. We do not knowingly request children to provide personal information through the App.
If a parent or guardian believes that a child has provided personal information to us without appropriate authorization, please contact us.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our App, website, services, data practices or applicable requirements.
The updated policy will be published on this website and/or made available through the App where appropriate.
17. Contact Us
Purabi Homespun
Website: www.purabihomespun.in
Email: topurabihomespun@gmail.com
WhatsApp / Phone: +91 98045 34994